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Define "social media listing"

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Question ajoutée par Salah Hamed , Web Video Producer , Android basha
Date de publication: 2013/10/06
Subhranshu Ganguly
par Subhranshu Ganguly , Quality Analyst. , WIPRO

Social media listing is all about tracking the feedback from the consumers online. Now a days high profile customers are too busy to call about their complaints and may use the social media online which is easier  as he/she can do other activites. But they give valuable feedback to the company about a new product recently launched or why a product or service was not being acepted by the market.

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