Do you feel being a Customer Service Personnel at some point of time is a thankless job or concerned authorities should do more to bring enthusiasm?

No. I dont think it is a thankless job, in fact if you do your job properly - you Customers should be thrilled and be encouraged to return to repeat the excellent transaction !

Thank you for the invitation

I do not feel never Connie customer service employee at the stage that the position that the ungrateful or professional actors, but do my best to bring enthusiasm