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Managing a bunch of people and making them associate with one common cause needs soft skills. knowledge of basic human traits and psychology helps you do this in a better and effective way.
We are human beings and every action has a reaction , so is very important we have a wide culture and knowledge about human behavior , for many reasons first our behaviors depend for our environment , The society in which we lived in it, friends , school , religion, Habits , traditions , different nationalities ,all these reasons and more , If we dont have wide knowledge and culture ,How do we deal with all these complex factors? so for these reason should be Know at least some principles about human behaviors .
Regards
Thanks for the invitationbecause we are all human beings, the staff must have a sophisticated style in dealing with each other is beyond their morals and amounts in a manner the work of the Organization as a whole and gives the comfort and tranquility of the reasons for the recovery work.
Thanks
I support the answer which given by my colleague Obaid