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What is the most important aspect of customer service in your opinions? Why?

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Question ajoutée par Ekta Jas , Head Of Digital Marketing , InnoBoxx Services
Date de publication: 2017/03/24
houwayda meskini
par houwayda meskini , teacher assistant , the Liceo Scientifico Statale "Gino Segrè" and Liceo Scientifico Piero Gobetti

I think that the most important aspect of customer service is satisfying the customer needs, because that's what will lead the company to progress and have a good reputation

 

Ahmad Hawa
par Ahmad Hawa , Consulting Director , NEWTECH .

The most important aspect of customer service to fulfill the promises given to them.

because the relation between Company and Customers depend on goods and services that providing to them In addition to honesty in quality, price and time and whenever this relationship is sincere Whenever they are able to earn their trust and loyalty.

Regards

Said Kamha PhD
par Said Kamha PhD , Training Manager, Local Safety Officer -Middle East , MEDA

Two aspects:

Customer satisfaction: through indentification of the customer needs and relevantly satisfying them

Going the extra mile: doing above average activities to achieve customer loyalty and differentiate from competitors  

John Mories Macalinao
par John Mories Macalinao , Housekeeper , HRH King Salman bin Abdullaziz Palace

Service. I think that is the most important thing about Customer Service. Good Service and Good service personnel would mean great things to a company. Because that is what Customer Service is all about, giving the best service to our customers. 

thanks for the invitation!

Ahmed Fawzy
par Ahmed Fawzy , HR Manager , Sleepless Diligent Services.

Agree with Mr. Ahmed answer

keeping their promises.

but to be honest it is not their faults, it's the retail manager and the delivery boy too

Sylvia Balagosa
par Sylvia Balagosa , Customer Service Marketing , Aman Exchange Company

customer interface organisations use differents chanel to intereact with their customers, the choice of how anorganisations or a customer chooses to intereact will be infuence by the activitty that is taking place .when  an organisatiion handles a large number of incoming phone callls they will be directed through a central call centree. Organisations may also choose to use the phone when they need to communicate with their customer or clients.

Utilisateur supprimé
par Utilisateur supprimé

Customer has  to be made happy, I offer the utilitarianism needed to bring that;

-Price the merchandise is offered at.

-Ease of receiving of the items bought either through inventory availability or freight  speed and security.

 

 

Divya Jesline
par Divya Jesline , Front Desk Cum Business Executive , Venture Zone

a good listner

problem solver

quick response 

Vikrant Naresh
par Vikrant Naresh , Sr. Customer Relationship Executive, Marketing , Entertainment City Ltd.

Listening to customer query and giving the assurance to resolve as soon as under policies.

John Paulo Crisostomo
par John Paulo Crisostomo , Sales Assistant , Bench

I'ts the customer satisfaction, of course you want you customer to be satisfied on what they need for them to keep on coming back.

Manmeetsingh Arora
par Manmeetsingh Arora , Head Of Marketing Sales and Customer Relations , EISHA GROUP (Eisha Structures Limited)

No Customer can be 100% satisfied but we should do our best to acheive it.

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