Company asking customer's for feedback ( SURVEY ) for the customer service they received, How is good or bad is it for the customer service agent?

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Posted by:
Santhosh Kumar Gopinath
22-June-2015

Customer Service Customer Service Management Customer Service Oriented Customer Service Skills

Question ajoutée par VIKASH GUPTA , U2 Advisor , Tech Mahindra
Date de publication: 2017/03/25

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par Zaid Salah Aldeen Mohammad Hasan , Human Resources Manager , Majid Al Futtaim - Jordan

yes , in some companies its the agent responsibility , bu for example in my company i have 2 group of customer service agent , one of them have the this responsibility

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Company asking customer's for feedback ( SURVEY ) for the customer service they received, How is good or bad is it for the customer service agent?

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