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Peace be on you
I have agree with m,r Ibrahim Adawi
all my respect
because i am interesting to sell him
and excuse me to say that the slogan that says: customer is always at right, do not work anymore
A successful and satisfied customer is 100% more valuable than other customers. He can refer you to lot of other clients as well so its better to stay tuned with customers so that we can bring more success and more productivity in our business
The customer voice is extremely important to hear because it will tell what works and what doesn't. Customer can provide insights on their needs and wants and listening to them is a real advantage.
To get customers insight and feedback and to make your products more and more user friendly.