Communiquez avec les autres et partagez vos connaissances professionnelles

Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.

Suivre

The "Mediation Skills" is a skill or a tool used in negotiation. What is this skill? when you use it? why you use it.

user-image
Question ajoutée par Muwaffaq NoufaL , Business Executive Manager , CBU Indu. &trade Co
Date de publication: 2017/04/05
محمد عادل عبد اللطيف
par محمد عادل عبد اللطيف , Geologist / Negotiation Expert , EGAS

Thanks

Mediation is to be a third part to resolve a dispute between 2 or more Parties

so Negotiation is a tool used in Mediation and not the vice versa

Mediation may be direct or indirect, Depends on the parties on the table, to negotiate with each party individually is indirect mediation

Mediation preparation is slightly different than negotiation planning where you should study the root of dispute and psychological roots and the relations between you and the others

Rania Abdine bey
par Rania Abdine bey , Administration Manager , MY HOUSE PROPERTY MANAGEMENT

 

 Mediation is the help of a “neutral” third party in a dispute between two parties in order to facilitate their cooperation towards reaching a settlement or a fair resolution of their dispute to reconcile interests.

 

It starts to be a tool but with time & experience, the mediator develops the “Skill” because it requires a lot of patience, good listening & communication, responsibility, excellence in persuading, showing respect always to all parties, keep the focus on interests of all parties by putting his feelings aside and being unbiased and work on the best solution for all interests.

 

 

 

 

 

Utilisateur supprimé
par Utilisateur supprimé

Mediation is a way to find a middle way through third party to solve the issue . Its basically a part of negotiations and it will also help to improve trust on each others but we cant use it everytime

Ramy Elbadry
par Ramy Elbadry , Business development , Dynamics business solutions

So basically, Mediation is a third party involved in resolving two parties of an agreement like; for instance. an employer (first party) on a freelance (mediator) website is demanding a certain service and is connected to a freelancer (second party), the service is agreed to be delivered in one week , after one week the service has been delivered but with bad quality so, the First Party requests for a refund as of the bad quality but the Second Party refuses and the money is still on hold at the freelance website (Mediator).

 

The First Party opens a dispute against the Second Party for the amount to be refunded and bad quality service to be shown, both parties start providing their evidences to the Mediator as to guarantee that both parties are receiving their rights Fairly according to the evidence provided.

 

As for the Mediator, should require High Analytical skills in order to analyze each situation carefully, Negotiation skills so that both parties can reach to a satisfactory solution, Can handle crisis through rational and critical thinking.

Keith Gregory Wright
par Keith Gregory Wright , Program Director , DynCorp International

Simply put the role of a mediator in dispute resolution is to act like a referee, giving directions to parties in relation to the mediation process, managing the conduct and development of the negotiations as well as bring unweldly parties to heal. In doing this his skill is knowing  when and what to say in order to encourage communications, negotiations and settlement of a dispute. It is important that he is independent, impartial and avoids expressing personal views on the issue. Mediation is generally the first formal step in Alternate Dispute Resolution before more fomal arbitration or litigation processes. 

Imran Athaullah Mirza
par Imran Athaullah Mirza , Senior Sales Engineers , Arabian Auto Agency

Mediation is a tool used to resolve the conflict between two parties during negotiation process. now , here skills of mediator are required to conclude the negotiation and bringing suitable agreement between two parties.

ابرام عونى جبران
par ابرام عونى جبران , lawyer , mounier helmy badr el dien

mediation is the a third party trying solve a dispute  between  the two parties of an agreement  and it is a way of ways of negotiations , the mediator only appears  when the two parties of disputes agree on this .

More Questions Like This