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Utilization is one of the measures that determines how good is the workshop performing.
1. Clear Responsibilities & Accountabilities
2. Careful and equal assignment for individual jobs according to technicians levels
3. Strict time recording
4. Strict Quality Control
5. Tools & Equipment, service vehicles, and information availability
6. Strict time management practices
by assuring to have more, or raise used "Actual" hours spended at attendence hours.