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هناك اساسيات لتتبع واصلاح المشاكل و الاخطاء في الشبكه بحسب خبرتك ما هذه الاساسيات ؟
1 - Making some initial Pings for the Near Hosts, Gateways and other VLANs.
2 - test DNS Resolving by ping by names.
3 - sniff the network with any good packet sniffer and read the packets.
and there is many other steps according to the case.
doing a couple of traceroutes gives me the point where the packet drops or where the latency in network traffic is happening.
use ping to test the connection between the hosts
use traceroute to detect where the packet lost and check it
use IPCONFIG/ all to show the ip details ip -default gateway-subnet mask-DNS