An internal customer asks a colleague for information about the organisation’s products. What expectations of service will this customer have?

As an internal customer you would expect the following:

1. A 100% Honest answer - No sugar coating or beating around the bush

2. Priority - The internal customer knows they are a top priority as they are already "in the loop"

3. Only the best product/service on offer 

4. Direct contact point should the service/product not meet expectations

5. Quickest response time on queries/questions