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What are some common social media marketing mistakes business make?

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Question ajoutée par Utilisateur supprimé
Date de publication: 2017/05/11
ABDULATEEF AROWOLO
par ABDULATEEF AROWOLO , INTERN , NIGERIAN METEOROLOGICAL AGENCY (NIMET) INTERNATIONAL AIRPORT

Passing irrelevant information to the targeted audience

Rajdeep Gohil
par Rajdeep Gohil , Founder and Director , Linan Jinzhao Lights and Machines Mfgs Pvt Ltd

discover wrong product at wrong place i can say. like its is hard to sell steel rods on Instagram or pintrest but fashion products , jewelry products easily can sell. remember law of sale 4Ps. Place vs product here. 

charlie Bargamento
par charlie Bargamento , Visual Merchandising / Marketing specialist , Swatch- Alzouman General Trading

Here’s social media marketing mistakes businesses make and how to avoid common social media marketing mistakes:

1. Underestimating the work involved

Great social media takes a lot of work. After all, there’s a reason why marketing agencies offer social media marketing services, right? A tweet might be just 140 characters long, but each and every one of those characters need to count and work together to create a coherent message. And if you’re doing social media right for your business, you’ll start to get a lot of tweets back in response to your messages.

 

Responding to all those tweets (both the good and the negative) is time-consuming to say the very least. And managing social media is not a 9-5 kind of job: you need to be on your game 24/7. But if you don’t have a dedicated social media manager, this means someone else at your business will need to be busy with content creation and monitoring your social media feeds, which means other, valuable work is being de-prioritized. Long gone are the days when you could rely on an intern to manage your business’s social media accounts. Either hire an in-house expert, or outsource to a social media management firm.

 

2. Failing to know your target audience

Making assumptions about what your target audience needs is one of the most common social media marketing mistakes. Millennials, for example, know that experiences are worth paying for – whether that’s the backpacking trip of a lifetime or a cool in-game purchase. When it comes to selling your brand to Millennials, the experience that Millennials have with your brand is just as important as the brand itself.

 

For example, there’s a special affinity between today’s social media culture and nostalgic or vintage experiences where uncool hobbies are now cool. And while a remix of the Oregon Trail may seem like a loyalty-winning move, remember that Millennials are a fickle crowd with many disparate preferences and behaviors. Take the time to fully research your target audience and understand their unique needs before investing significant money in your media plan.

 

3. Misidentifying the competition

Social media is a major game changer that’s flattening the marketing world in favor of small businesses. Just about any brand can gain traction with a cleverly executed viral marketing campaign. To make things even more complicated, the world of social media marketing is crowded with many different players all competing for the same attention. For example, let’s say you run a small contracting business. You want to start publishing content on social media to get more attention for your business locally. Sharing a “home repair tip of the day” or spotlighting a local renovation project is great; just keep in mind, however, that when it comes to social media marketing, you’re not just competing with other local contractors.

 

You’ll also be competing against major brands like Lowes and Home Depot, in addition to popular design magazines and brands – like Dwell or Architectural Digest – that already have a well-established social media presence. From a service stand-point, your business may not be in direct competition with these brands. However, you’ll still be competing against these players when it comes to social media bandwidth.

 

4. Failing to start with a baseline measurement

How will you know if you accomplish your social media plan’s goals? If you answer “hitting 1,000 followers in a month”, that’s a good start. Developing meaningful benchmarks and goal-driven social media metrics is important. But how do you know if adding those followers is actually a big accomplishment? If you’re starting with just 100 followers and you add 1,000 in a month, that’s pretty great. But if you already have 15,000 and add 1,000, that’s less impressive. The same goes for measuring site traffic, page views, re-tweets, and other common analytics. If you don’t understand your baseline numbers, you won’t have any clear basis for assessing your social marketing campaign’s success or failure.

 

5. Too many brand mentions, not enough value

Yes, the whole point of social media marketing is for businesses to build their brand. Sure, you’re probably not tweeting messages about how great your business is every day, but you still need to be careful that you’re not letting your affinity for your brand influence your content quality and value. As a digital marketing consultant, this is one of the top problems I encounter with the brands I advise.

 

Let’s return to the previous example from earlier in this article: you own a small contracting business. When you’re sharing tips on social media for DIY home projects, for example, you don’t want every tip to then link back to your service page or be pushing your business. Today’s savvy consumers appreciate genuinely valuable, quality content; they don’t appreciate content that’s a thinly disguised sales pitch for a specific product or service. That’s a sure-fire way to damage your brand’s reputation and hurt trust.

 

6. Too many social networks, not enough content

When you’re first getting started with social media marketing, be careful not to stretch your social media presence too thin. Start with one or two networks where the majority of your core users are already located and build from there. Remember, consistency counts.

 

Posting once every few weeks will never build a consistent following or boost engagement and brand awareness. Aim to post 2-3 times per week and share meaningful content with each post. Want to advertise an upcoming sale or product launch? That’s okay too, but mix in self-promotion with content that’s genuinely valuable to your audience. Stuck for content? Ask yourself these questions: (1) what challenges are my customers currently facing? (2) Is there a seasonally appropriate post that would bring value to my clients or customers? And (3) Is there an industry report or news that I can comment on and add value to?

 

Bottom line: Social media marketing is as much an art as it is a science. That said, there are a few basics every business needs to master from the get-go in order to avoid problems down the line. Start with a clear plan and actionable, quantifiable goals based on baseline measurements. Understand your target audience and your competition (including non-industry content competitors). Start small with one or two networks and build from there. Post consistently, resist the urge to include brand mentions in every piece of content, and deliver real value. If you can master these basics, you’re well on your way to social media marketing success.

Shahbaz rana
par Shahbaz rana , GM Business Development , The Centaurus

Underestimating the work involved, Failing to know your target audience, Misidentifying the competition, Failing to start with a baseline measurement, Too many brand mentions, not enough value, Too many social networks, not enough content

 

Mujib Chakkarat
par Mujib Chakkarat , Event Manager , Flying Elephant Events

Too many posts on untargeted users

jithin suresh
par jithin suresh , Business development Associate , Pegasus Global Trading company/Bellaria Restaurants Management

Overdoing and misplacing are now most common. it will create negative vibe to the products or service.

Senthil K
par Senthil K , DIGITAL MARKETING MANAGER , Informa Middle East

There are some great answers here, but probably the most overlooked is utilizing the Facebook, Linkedin & Twitter pixels. And another one would be Facebook's power editor & lookalike audiences that you could create.

Using these would definitely cut down your campaign costs by at least 45%

 

Muhammad Arslan Siyab
par Muhammad Arslan Siyab , Social Media Manager/ Search Engine Optimizer , Freelancer

Most common mistake is lack of proper media strategy before launching the campaign.  Businesses just go right into promotion before setting out plan and defining roles of team. In the end they would not have ample content for the campaign which lead to developing sub-par material at the 11th hour.

Abin K Vattakkattu
par Abin K Vattakkattu , PROGRAMMER ANALYST , Kuwait College of Science and Technology (KCST)

The some of the common  mistakes done during Social Media Marketing are

  • Content is not planed/present properly.
  • Create Marketing post without proper analysis
  • Create marketing campaign without idea about targeted audience. If the person create marketing plan have no idea about targeted audience then the campaign reach to thousands and lack but we never get proper result
  • Some time marketing person fail to identify right marketing channel. Eg. for market a product may be Facebook or  Instagram are best marketing channels but to market a business solutions Google or Link-din giving better result than other
  • Most time the result is based on how we present a idea. So presentation and design is very important for each channel.
  • Most time people never take a decision to buy a product or service withing seen a ads. So most time we fail to target right person at right time.

Bilal Berjass
par Bilal Berjass , Account & Community Executive , HML-Interactive

The lack to reach the right target audience and getting a good feedback.

Nehal Adam
par Nehal Adam , Head of CX & Digital Transformation , Wham Clinics

first , over selling , companies should focus on Content Marketing as a marketing tool not selling to educate customers and communicate with them 

Social Media is to socialize not to sell products and services directly 

Second , content isn't only written image is a very powerful tool to grape customer's attention and now the future is for Video Marketing Content 

link your social media to your internal data , develop a strong CRM system that can help you follow up  your online leads easily and engage  your current customers through social media platforms  

 

 

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