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Mr.Jocson
following is my attempt answer your very pertinent question. hope you will find the information practical and useful
What project managers should do to have a highly motivated people?
Ensuring that the staff is motivated and stay motivated at all times is an important part of running a business / project. An Involved and happy project staff delivers.
Motivation is important because it costs more to replace staff than to keep them. Staff likes to feel needed and respected and keeping them happy results in their continuing to stay with the organization much longer. As such it is essential to keep motivating the staff. It is an important point on the list of priorities of an organization.
Research into human behaviour has suggested that people are motivated by a number of different needs , at work and in their personal life. Recognizing and satisfying these needs will help in getting the best from the people. Though monetary rewards matter a lot in keeping people motivated but that is not necessarily the only motivating factor
Abraham Maslow’s theory of hierarchy of needs is more relevant in the workplace because individuals do not need just money, but also respect and interaction. According to Maslow’s theory, human beings have needs at five levels;
· Physiological needs : warmth, shelter, food and sex or in other words the “animal” needs
· Safety needs: a sense of security, absence of fear
· Social needs: interaction with others, having friends
· Esteem needs: being well regarded by other people, appreciation
· Self - actualization: realizing individual potential, winning and achieving
When designing jobs working conditions and organizational structures, bear in mind the full range of needs in the Maslow hierarchy
An essential foundation for motivation is a positive workplace environment purposefully created by the management. Employees have the right to expect fair treatment and understanding. They also expect professional competence. Establish a system that is constructive and not obstructive in which people can hope to perform at their best.
If you intend to motivate people , then remember the old adage ‘ do unto others as you would be done by’. Demonstrate trust in people;
Never making promises that you are not able to or not intending to keep;
Never asking others to do anything that you would not do yourself;
Ensuring that your people know that they can count on your respect and your loyalty
Keep the number of supervisors to a minimum.
According to Frederick Herzberg workplace motivators are
· Achievement: reaching or exceeding task objectives is particularly important because “onwards and upwards” to achieve is basic human drive. It is one of the most powerful motivators and a source of satisfaction.
· Recognition: The acknowledgement of achievements by senior staff members is motivational because it helps to enhance self -esteem. Recognition may be viewed as a reward in itself.
· Job Interest : A job that provides positive, satisfying pleasure to individuals and groups will be a greater motivational force than a job that does not sustain the interest. As far as possible, responsibilities should be matched to individuals interests
· Responsibility: The opportunity to exercise authority and power may demand leadership skills, risk taking , decision making, self- direction all of which raise self -esteem and as such are strong motivators.
· Advancement: Promotion, progress, and rising rewards for achievement are important here. Possibly the main motivator is the feeling that advancement is possible. Be honest about promotion prospects and the time scale involved.
It is said in most cases demotivation occurs and people leave a job because of their immediate supervisor or manager who is restrictive and biased. People will also not perform to their best for uncommitted managers. It is a fact that a poor system at work place accounts for85% of all underperformance.
Today’s increasingly competitive business world means a highly motivated workforce is vital for organizations seeking to achieve good results. As such Learning how to motivate others has become an essential skill for managers.
Levels of control vary from an insistence on checking and approving every action to an environment where people are free to perform as they wish and be judged only by results INCREASE MOTIVATION BY MOVING TOWARDS LESS RATHER THAN MORE CONTROLS.
Following are some essential aspects that need to be adhered to if you are in a leadership position – Project Manager -and intending to motivate your team :
Communicating
Communicating with your staff should be high on your list of. Most of the staff wishes to have a boss who is visible and available for consultation for any problem solving. It’s important to hold frequent chats and informal meetings to make sure they are happy and getting on well with their assigned tasks and aren’t confused about anything. Communicating with the staff on regular and frequent basis is needed. Greeting them appropriately is a simple motivational tool that makes a world of difference than to turn away your face when one comes across staff. Communicate daily however insignificant the intervention seems to be. Make your self available.
Create a no blame culture:
Training & Development
Investing in staff is important. It will get an organization up to date in the business. Moreover the staff will be grateful for being able to develop under the watchful eyes of the leadership. It is of paramount importance that the courses being sponsored to send your staff are thoroughly researched to exploit the full potential. It is also important to get feedback from staff on how they feel benefited from the courses.
Lead by Example
It is crucial that the project leader leads by example while dealing with staff. If one wishes to have staff working late, then it is imperative that one is also staying back late to support staff. Likewise, if staff is not expected to start rolling in at11 am on a Monday, then make sure you are at your desk bright and early. It is not just about working hours though! you must respect your staff. They will also pick on the way you behave and act in different circumstances. As such it is important to ensure that the leadership must behave as it expects the staff to behave. Do not expect you staff to do what you don’t
Make people feel valued
Hopefully, the staff is performing well and helping drive your business forward. In such a case, it is of utmost importance to show them how much the leadership values their contribution on regular basis. Whether you just tell them or buy them a slice of cake both work equally well. It is essential that incentivising staff by social events to let them know that they are valued and respected.
Preventing demotivation: allow people to talk about what demotivates them and listen carefully.
Appraise effectively: the true objective of an appraisal system is not to blame, reward or praise but to develop. Following up after appraisals is most vital.
THE ABOVE SUGGESTIONS MAY NOT BE EXHAUSTIVE BUT ACTUALLY WORK IF IMPLEMENTED SINCERELY