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Positive people view failure as an opportunity to learn and get better.
Negative people are emotionally disabled by failure because they allow it to define who they are.
A positive attitude person tends to focus his/her energy on finding solutions to a problem while a negative attitude person considers it is a waste of time and energy to do anything other than accept an upcoming disaster.
The difference is that the positive attitude is to smile to your colleagues and yourself,to be positive to the world and help your colleagues,also dealing to the passengers or guests in a very respective way remembering they are the symbol of our income and for them we are working and without them we are nothing so they really deserve our smile and they desreve to be treated well. 2)Negative attitude is to br so rude with every one no smiling or any good thing also complaining a lot and not thanking any one for their help or you feel like their is no appreciation either from you or others. At the end being positive is the best because it is even good for our health and everyone.