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What telephone techniques are important when serving as a receptionist?

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Question added by Deleted user
Date Posted: 2017/05/25
alinor macmod
by alinor macmod , assistant , light stone for stone industrial fixing and trading llc

Great the customer in nicely manner, talk to them in calm voice which they can hear you properly, be attentive to the customers need and also don't be shy to ask them if you didn't hear them properly so that we can give them the service what they really want.

Deleted user
by Deleted user

Greet Well, Listen Carefully, be polite. 

Naveed Ali
by Naveed Ali , ADMIN ASSISTANT , TECHNICAL SAFETY CONSULTANTS, DUABI

Making sure you have fully understood what the caller has to say

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