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How do you build social relationships with all customers or staff in the company?

Social Affairs Employee Relations Leadership Business Administration Management
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Question ajoutée par ELSAYED Mahmoud , Customer Service Agent , Golden five
Date de publication: 2017/06/02
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Nadjib RABAHI
par Nadjib RABAHI , Freelancer , My own account

  • Build trust with customers
  • Create a good climate: psychological comfort
  • Manage and develop the relationship
  • Resolution of internal conflicts
  • Give meaning to your employees' professional lives
  • Help your employees to respect themselves
  • Intensify communication flows
  • Composition of small groups
  • Strengthening the links between employees themselves and between employees and clients
  • Mastering the art of communication: better communicating with staff
  • Mastering the art of negotiation: negotiating with colleagues, leaders, subordinates, secretary, union members and negotiation with clients, administrative and fiscal environment, etc.,
  • Respect your employees
  • Maintain discipline
  • Organize periodic work meetings

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