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Supply Chain is the back bone of any industry, where in accounts the cash flows in/out, similarly in Supply chain materials flows. Supply chain is one kind of dept where in connected with almost with all the dept. either its procurement, warehousing, Operations, logistics, documentation etc.. or sales, accounts etc..
Customer satisfaction solely depends on Supply Chain, the more fast & accurate material is delivered the more customer is happy & will repent back for future needs.
Its not the big fish which survives in the market its the fast fish which survives.
Its always necessary to have speed & accuracy along with good quality in supply chain management.