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Why is training important in the hospitality industry?

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Question ajoutée par EMAD ElKHBIRY , مديرمشروع , ----------------------hospitality industry
Date de publication: 2017/06/14
Richard John van Zyl
par Richard John van Zyl , Director for Sales & Marketing / General Manager , Krystal Beach Hotel

The hospitality industry is all about giving extraordinary service. Without training people have little confidence, are less productive, and service suffers. Training, and ongoing learning, is NOT a lifestyle option but a LIFELONG necessity.  

Maghrabi Eid Ali
par Maghrabi Eid Ali , Technical support , Teleperformance

Training is the milestone for every industry especially hospitality, as hospitality is mainly based on customer experience and satisfaction, and training is what prepares trainees to have the required skills to do their job efficiently and deliver the service that meets quality standards. Training provides trainees with product knowledge and enhance their professional skills that make well prepared to do their job promptly.

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