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about 70% of workers use work email to send personal emails while at work, even though they remain the property of the company and can be easily read by the IT ... The answer? Respondpromptly. Waiting 12 hours to answer a work email is one surefire way to lose business and alienate people.
You should answer when you received the email as soon as posible .
As specifically mentioned above in an hour, prompt reply is required on the basis of priority and urgency. Priortizing is really required, nonthless, it sshould be cater within 30 minutes of SLA.
It depends on the purpose of this e-mail. But we should at least send a receipt reply with in2 hours.
It depends on the agreed turn-around time with clients and within the organisation, but within 24 hours is desirable and must not exceed 48 hours. It is proper to acknowledge email and then give a possible turn-around time if it is not something that can be resolved right away and should there be any delay, client must be notified
response time of an email depends on gravity of tast but it should be in 2 working days
the minimum time to respond ti an e-mail is changed from a campany to another so if a company recived more than 1000 e-mail it will be respond after 24-26 hours
it depend on the e-mail contains
