Secretarial standards: What type of qualities and skills that are required in a candidate for a secretarial role?

Good skills of typing, copy, computer skills

Time management

Prioritize

Respect. Honesty

How to arrange meeting

Understand the nature of work

Languages

A secretary is honesty and has discretion, efficient time-management skills, A flair for championing a team ethic, The ability to cope with pressure, deadlines and multitasking.  She is balanced in her daily routine and disciplined.  She has empathy towards her colleagues.  She follows protocol.

The skills that will best prepare you for the job include:

• Good organisation skills.
• Good time management.
• Good communications skills, written and verbal.
• Discretion.
• Confidence with IT and computer packages.
• Accuracy and good attention to detail.
• An ability to stay calm and tactful under pressure.
• Self motivation.

·         Organization

·         A good secretary must be organized to a fault, particularly if she is responsible for working with several departments at once. This consists of neatly and properly filing paperwork, keeping supplies organized and maintaining filing cabinets. She should be able to locate files and paperwork within a moment's notice, and know where all office materials are located.

·         Phone Manners

·         The crux of a secretary's responsibilities consist of answering the phone. This may be centered on transferring calls around the office or dealing with clients or customers. He should have a professional phone answering voice and be polite at all times. He must be knowledgeable about basic company information and have the ability to efficiently transfer calls around the company with ease.

·         Problem-Solving

·         Secretaries should have the ability to solve problems with little or no direction. This might consist of small issues, such as conflicting conference room scheduling and depleted supply rooms, to larger issues, such as a customer crisis. She should know the right person to assist the customer with such issues, or how to facilitate between departments to resolve issues efficiently.

·         Typing Skills

Secretaries type a great deal of written communication for an office, so their typing skills must be on par. He should have solid grammar and writing skills, and maintain diligence about proofreading all company correspondence. A good secretary should also have steady typing speed, so he can produce numerous written letters, emails and other correspondence over the course of a day.

Thanks for invitation, i agree with

An effective Secretary should possess the following qualities and skills:

=Listening Skills

=Communication Skills

=People Skills

=Organizing Skills

=Computer Skills