What challenges has technology contributed to the field of customer service?

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Next Question:
What customer Service Skills Every Employee Needs ?
Posted by:
Muhammad Aslam
08-March-2017

Customer Service Customer Service Management Customer Service Skills Technology Customer Care

Question ajoutée par Mohammad Hamad , Assistant Director, Administration , New York University
Date de publication: 2017/08/13

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par Omar Hamed , Sales Supervisor , Liberty Automobiles CO LLC

It reduced the quality of customer service. Invited it professional's to the field. Became more of automated answers than solutions provider

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