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What media would you choose to reach out to customers or to provide customer support. • Brochures • Follow up telephone service calls • News paper and magazine advertising • Point of purchase display • Voluntary SOCIAL SITES • BLOGS • WEBSITE ADVERTISING • Chat and email support
Brochures
News paper and magazine advertising
Chat and email support
Follow up telephone service calls
WEBSITE ADVERTISING
Voluntary SOCIAL SITES
Follow up telephone call
In my opinion the best way
Follow up telephone service calls weekly or monthly Brochures
social media, website advertising and Point of purchase display
I might use blogs in some countries and a certain target group.
All of above you have listed, depending on where your customers are.
all of this
Follow up telephone service calls News paper and magazine advertising Point of purchase display Voluntary SOCIAL SITES
I would choose any medium to work on so that customers get a positive vibe towards the company. I know what it takes to get a vow from the customer.
News paper and magazine , Website Advertisement and TV.
All the sosial media is very good but for me i prefer face to face with the customer.is a natural enviorement for me i love to communicate to feel the customer problem to talk with him.is the best way to understanding and surpass any problem that could be.
Respected Sir
According to me if the product or service is new in the market brochures, News paper and magazine advertising, Point of purchase display would be more important to penetrate the market. Follow up telephone service calls would be good to know about the reaction of the audience to the new product. Most companies recall their products if a part malfunctions , as otherwise that would affect the brand reputation. Voluntary SOCIAL SITES & Chat and email support would be useful to service Out of warranty customers. They are support avenues that are cheaper than phone support and useful to hold on to the customer base. Also web advertising, voluntary social sites would be useful when the customer base is tech savvy. That is urban and educated. I hope my answer was useful.