Bayt.com

Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

How to respond to a very angry customer such us you know that you do your best to gain his satisfaction!?

i think that it is to show you empathy for his problem 

Customer Service Customer Focus Customer Experience
user-image
Question added by cheikh aberzoulagh , Reservation and Ticketing Agent , touristique complexe bois pétrifie
Date Posted: 2017/08/27
Upvote (0) Views (2) Followers (1) Answers (1) Report Question
Write an Answer
Register now or log in to answer.
Boris Rodrigues
by Boris Rodrigues , Event & Retail Operation Manager , stemline floral design private limited

you first need to calm down the customer. Listen to your customer ...what he or she want to say ..then keep your point 

Write Your Answer
More Questions Like This