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Syed Waqas Saghir , Independent Digital Marketing Consultant , Brainy Bulls
If company should work specifically on that purpose which should be customer satisfaction based or what the User wants from them, I believe there would be no room for the negative comments on their website.
Secondly, website should work on that purpose where peoples not only see them for Branding purpose but a true Community where peoples even their competitors would love to share their feedback openly with them & use to engage with them.
However, If you have any other queries, Concerns or any suggestions, you are most welcome to share them with me on syedwaqassaghir@hotmail.com or swaqas@cointelligence.co
Have a Nice Day.
Syed Waqas Saghir
Internet Marketing Expert.
http://www.facebook.com/syedwaqassaghir
http://www.cointelligence.co/