What are the best ways to remain motivated while solving customers complaints?

Question

Queenet Atud · Answer

I think it should be one putting his or her self in the customers position .

Sunil Sankaran Nair · Answer

To have patience and let the customer speak his issues or problems and then to apologies for the inconvenience. Treat every complaints call as an opportunity to improve your performance score. ;-)

Nabila Siddiqui · Answer

Two most important things for being motivated while solving customers complaints that is:
1- Calmness
2- Positive Attitude
 CALMNESS :Gives you to listen patiently and improves understanding ability.
POSITIVE ATTITUDE: Gives you to work in a adverse condition.

Lintu Abraham · Answer

The best way is by telling yourself that nothing is impossible for me and also that this is the time where i should give my best performance so that i would be noticed. This will create a confidence and will to solve any problem.

Kevin White · Answer

Remember its never personal - and every problem is a challenge to succeed

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What are the best ways to remain motivated while solving customers complaints?

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