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Four people are responsible for establishing cost of quality theories. Crosby and Juran are two them, and their theories respectively are?

 A. zero defects, fitness for use B. cost of quality, zero defects C. fitness for use, zero defects D. grades of quality, fitness for use

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Question ajoutée par Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.
Date de publication: 2017/12/17
GUL MOHAMED SYED
par GUL MOHAMED SYED , QA/QC Electrical Engineer , NATIONAL CONTRACTING COMPANY

Zero Defect, fitness for use

Muhammad Farooq
par Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.

Answer: AExplanation: Philip Crosby devised the zero defects theory, meaning do it right the first time. Proper Quality Planning leads to less rework and higher productivity. Joseph Juran's fitness for use says that stakeholders' and customers' expectations are met or exceeded.

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