With fast growing economies and increases demand for service delivery, do we see the automated customer care systems being the future solutions?

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Question ajoutée par Edgar Kafwa , operations coordinator , AMNCO
Date de publication: 2018/01/23

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Hi Edgar,

the human intervention in customer care will never be eliminated no matter what, the feeling of someone listening to you would never be replaced by a machine !

Regards,

Alaa

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With fast growing economies and increases demand for service delivery, do we see the automated customer care systems being the future solutions?

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