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Yes, it is feedback loop.
and accordong to the dodern management concepts, the most important customer is your employee.
Thanks for your invitation,
Yes, for somehow, the difference is in fact related to the objectives, as the objectives with my employees is to motivate them, whereas we (the employees and I), have to be kind enough with our clients to be sure of their loyalty to the organization and its products.
Thanks for invitation
If you want to be a good leader, treat your employees in the best way. but (exactly as your best customers) is a little different statement because customers and employees are not the same at some points
Lol i am going to be the odd one out here.
My answer is no: Treat your employees good yes, but be fair and firm. If your employee breaks a procedure or needs a behaviour "adjustment" then you can't excatly be the nice guy in the office. You will loose discipline in your team.
Be strict, transparent and fair. This doesnt mean you have to go around shouting and screaming at people, just adhere to your company policies and procedures and ensure your team executes them accordingly. Take corrective action(how you see fit for transgretions) and you will have a high performance culture.
Your team get trained to deal with customers - especially the difficult ones, but if your team is difficult with you, thats a different ball game and cant be tollerated:)
sure it is a very good thing but not all owners or managers think that way but it is a wonderful idea
Yes, I am strongly agree...why it's the same we human being the way you treat our customer it should be the same with our employees. What they need also we need.
Absolutely.
But customer comes first, absolutely employees are as good as customers. hence they should be treated at par