What role does a receptionist play in a customer’s first impression of an organization?

A reception area is a prelude to the organisation's image. It quite naturally follows that the ambience of the reception area and the receptionist must reflect the professional values that the organisation aims to project in the public. A well-qualified and professional receptionist, not only impresses the visitors but he / she also simplifies a horde of front-desk activities like handling couriers, incoming and outgoing calls, filing, coordination of travel amd other such corporate activities with ease and flair.

a receptionist plays an extremely important role in the representation of an organization. the receptionist is quite often the first person that a customer or a client or a candidate meets and interacts with when making contact with the organization, so they are essentially the face and voice of the organization.

The Receptionist becomes the FACE of the organization when it comes to a customer's first interaction with an organization. The Energy, positivity, attitude and knowledge of the receptionist is perceived to be of the organization as a whole. The customer there is not speaking to the individual, but is speaking to the organization itself. Just like seeing a GATE and deciding whether you need to go inside a house or not. 

 

His smile and talk politely

Every receptionist plays an important role in representing the company. They are the face and brand ambassador of the company. When people from all walks of life comes in, it it the receptionist that will showcase the value, the vision and demonstarte the culture of the company. It is very important that the looks, image and attitude of the receptionist is what the company stands for. As the saying truly means - first impression lasts.

Welcome with smile and Kindness's to help them out easiest way

Receptionist are the frontliners of an institution. They serve a lasting impression to customers and clients. They reflect the companies overall professional image therefore receptionist should always be heartwarming and welcoming, they should exude an inviting aura to be able to attract customers to make business with a company. Afterall, it is always the first impression that lasts.

Welcome the customer and make them feel comfortable while attending to them.

ALWAYS GIVING TOP PRIORITY FOR THE VALUED COUSTOMER AND SHOULD LISTERN TO THEM ALSO PROVIDE THE FECILITEIS 

 Receptionist is the front face of organization. Her/his role plays an very important role on giving the satisfaction of every client he/she may talked to. He/she must be polite in communicating must have a positive attitude towards the client. Greet every customer with a smile.

The reception is the first face you would see in the organistion, she / he is the face of the company. The attitude portraid identifies them with the organisation. " first impression is a lasting impression"