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Give a chance to share the opinions of the both employee's regarding their problems and then analyse the problem then gave a suggetions to the problem in this time follow that law of the Nature.
First step - Get clarity on the conflict
Second step - Talk to the persons
Third step -Listen to the both side
Fourth step - Gave a suggetion or solution to the problem
Any conflict can be resolved so nicely by talking to each other listen, understand and giving respect. It's all about staying down to earth and staying humble and haivng a positive attitude and staying optimistic is a change.
Step 1: Identify the source of the conflict.
Step 2: Request solutions
Step 3: Identify solutions both disputants can support
Negotiation and knowledge of the real causes of conflict
Thankig you, I agree all above mentioned answers which, I think to agreater extend helpfui and useful .
Regards
First of all identify the cause of conflict and then try to resolve the conflict by talking to both the parties also try to understand the parties about the cause of conflict and fix the problem with a nutral solution
Don't take sides. Be a mediator and not a dictator. Both parties must enter with the knowing there is a solution and the issue/issues will be resolved. Must be a Win-Win for all for the business to move ahead and have working relationships and good work environments. Both staffs must give solutions to the issue/issues. Make sure that all the required with regards to the issue/issues is collected so that this can be dealt with once. Sometimes these conflicts depending on the level they at can take one or tow meeting so that both parties have the right to present the problems. Listen communicate and advise and take a discussion at the end.
Be readyIdentify and clarify all possible solutionsAgree to solveAppeal to court