What could be the KPIs to measure progress and quality of Maintenance Planning?

It is often said that "what gets measured gets done". And getting things done, through people, is what management is all about. Measuring things that get done and the results of this effort is an essential part of successful management, but too much emphasis on measurements, or the wrong measurements may not be in your company's best interests.

Key Performance Indicators (KPI's) are an important management tool to measure business performance, and are often used to measure maintenance. Unfortunately, unlike operations, there are few "hard" measures of maintenance output and the measurements that are used are often easy to manipulate.

Maintenance KPI's must be integrated with operating KPI's and must be "balanced", and there are three other key criteria that should be considered when deciding what aspects of maintenance to measure:

1. The KPI's should encourage the right behavior
2. They should be difficult to manipulate to "look good"
3. They should not require a lot of effort to measure

Best Regards

Engr. Hassan Qutb

Totally agree with Mr Hassan about What gets measured gets done ----

In addition to above said KPIs1.Rework Percentage2.Planned Vs Executed3.Work order Backlog

could be the KPIs to measure quality & velocity of work......PQVC is great technique in sixsigma and is also practical to follow.......

Rgds

Dheeraj Velaga

I couldn't be more accurate more than Eng. Hassan Kutb so i'll just ask him to quote his own answer

As the question is about the “Maintenance Planning KPIs” then the following are some of them:

Progress of Maintenance Planning:

·        Scheduling compliance (>90%)

·        Closed work orders within2 days of schedule, percent

·        Work order complete (within20 percent of planned costs)

·        Backlog work orders, number and Man-hours

·        Overtime hours, percent

·        Planned work: a percentage of total labor hours planned divided by total labor hours in scheduled

·        Percentage of Planned man-hours/Unplanned man-hours

Quality of Maintenance Planning:

·        Emergency work orders, percent

·        Reactive work orders, percent

·        Rework, percent

·        MTBF by equipment type, area

·        MTBR by equipment type, area

·        Cumulative non-availability of critical assets

·        Mechanical availability trend

You will need to use a mix of tracking indicators and leading indicators to provide information on the performance of your maintenance efforts.

rgds,

Dhino :)