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about language rightness
language is one of the medium of communication in simple right language is the best way to express or under stand others
There is no thing meaning that, you may ask about right languaege
It means the language you communicate with a customer. Here listening is vital. Let the customer talk almost everything in his mind if time allows but you as a staff you should limit your language. Always use polite and precise to the point language. Don't talk about your personal issues it doesn't look right infront of other workmates. Agree everything in what the customer says for the anticipation of closing a sale