Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.
The quality of the products results from the quality of the production process (organization, respect of the deadlines, maintenance of the material) and the quality of the operators (motivation, formation, relations with the customers and the suppliers ...).
The quality of the product is constantly exercised in the control.
On the other hand, the quality of service is guaranteed by the company via its staff and its customer service.