New Customer Service Techniques: Do you think that messaging will outpace email in the future?

I think messages are faster to deliver the info.

Email is more official.

 

Times are changing, and one of the main issues people are focusing on as time passes is how to improve communication and make it faster and more reliable. However, this might be in the distant future, as email nowadays still has its advantages such as privacy and its professional aspect.

 

  Emerging startups may be afraid to share a lot of things with Its customers are therefore inclined to talk about the current product and its features only. But, they must Dealing transparently with its vision and road map. Customer's admiration for the product And the vision of the institution will prompt him to the desire to participate in the development of the future of services and products, Which will benefit both parties.And provide the latest ways to communicate  

Might happened someday but for now customers are very comfortable with emailing as it became a habit to them to check their email which mean it's the assured way to reach the customers .

Now, we are living in modern age. Most of people are communicating specially business communications through email, whats app, Instagram, Facebook and others social media. So, when customer will be communicated through this way, they will feel more comfortabe and will be response effectively .Now, there is no chance to avoid communication without this . So, To provide better customer service , Every organization should consider introduce and practice this way.

 

Hi

Hopefully all of  U 's Fine and Happy

its the Time of Electronic Media and Life is very Fast So the Text and Emails  haven a very usefull / important  Role 2 Up / Promote  your Bussiness and Produts and got a lot of advertisments benifits .

Thanks  

May be will happen if this way easier to use and more cheap and the answer come 

sooner 

and you can put any message even it is very tall with important decuments

 

Intelligent CRM based messaging yes. Spam like mass voice or text messaging No. People are more likely to read and retain a text message than emails in the 100s in their spam or junk folders. Diwn side is text messages limit you to content size and media use because of charges possible on the client cell#. Cost is still higher consideration also for messaging outbound. But it is more likely to be read thsn an email.

Messaging might be faster as you can send and a person get a notification right away however email does the same thing and it has attachment feature where messaging doesn't give you lots of space for attachment. I still think it will not replace it.

Yes, I think massage will outpace email in the future. As because young generation are more into phone than computers. Pocket advertisments are gaining much more attention.

Almost every adult has a mobile accessory across all continents of the world whether poor or rich. This means it's more effective to use the messaging technique to reach many people literate or illiterate across the world. From where I come from, email technique is only known by the learned and almost half of my community don't have email addresses. So if someone comes with an inventive idea of using messages as means of communication I think it will have a bigger impact on the majority of the intended target customers. So Yes I think it will outspace emails Also messaging is simple easier and faster as means of communication than emails. More visible