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What must one do to give 100% customer satisfaction while in your shop?

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Question ajoutée par Isaac Wamae , Assistant Store Manager , Aldo Shoes & Accessories - Apparel Group - United Arab Emirates
Date de publication: 2018/10/01
Rohit Sharma
par Rohit Sharma , Business Development Manager , Viteos Fund Services

100 percent customer satisfaction is driven by customer centric attitude, gearing the entire environment towards making it an enjoyable experience for the customer right from the moment he/she enters your store to hearing him/her out, reading between the lines and addressing the concerns, buying impediments in a manner that are non obtrusive. A willingness to offer the right advice and focus on relating to the customers' needs rather focusing on selling at any cost will always be more successful in the long run. 

Katerina Mertová
par Katerina Mertová , Marketing and Design Specialist , Ali Asgerd & Brothers- Aab Tools

First of all your shop has to be clean and not just inside but outside as well. Entrance giving the first impression.

After is important how to look personal ( clothes, hairstyle, face, smile)

Every client need his space to have a look in your shop and after you noticed eye contact you can approach a client.

Dont let client to ditch you with answer : I am just looking!

Show him sale show him news show him the best in shop:)

 

Good Luck

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