Communiquez avec les autres et partagez vos connaissances professionnelles

Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.

Suivre

How would you be able to solve the employees' problems without impacting the working environment?

user-image
Question ajoutée par Alia Hassan , Head of Human Resources , Al Hurreyah for consulting
Date de publication: 2018/10/04
Olivia Morfe
par Olivia Morfe , Human Resources & Training In Charge , Kingsgate Hotel Millennium & Copthorne

1) You have to listen to the employee voice

2) We have to let the employee tell their story about issues and allow them to speak to their minds that can increase the level of their confilict that we have to deal with

3) We have to bring into he reality

4)Identify the true impediment

Naima Belmahjoubi
par Naima Belmahjoubi , assistant of the director of HR , Gulf Business Machines

1. Make sure you aren't part of the problem.

2. Don't ask about the employee's personal life.

3. Be compassionate but fair.

If you know your employee is in a tough situation, you may want to be as helpful as possible.

"Taking a compassionate approach is a good thing to do, but it has to be applied evenly across the work force. Otherwise it's not fair,"

4. Use the resources you have.

If the employee needs counseling, you almost certainly have some resources provided by your medical insurance it is recommendable to call on these resources and refer the employee for services

abdulaziz almeaigel
par abdulaziz almeaigel , Safety Supervisor , Nesma Trading Co. Ltd

Encourage employees to work it out themselves. ... Nip it in the bud quickly. ... Listen to both sides. ... Determine the real issue, together. ... Consult your employee handbook. ... Find a solution. ... Write it up.

Desiree Rizkallah
par Desiree Rizkallah , Supervisor , Metis Restaurant, by CMG Group

I will try my best to lead them to the best and not make any differences between the employees so it wouldn't have any problem at the job , but in case it happens I'll take each employee to the office and try to solve their problems without mak8ng an impact at work

Mousa Aljamrah
par Mousa Aljamrah , Therapist , بيت التداوي للعلاج الطبيعي

Solve employee problems individually each on their own

Thaha Yoonus
par Thaha Yoonus , Senior Quantity Surveyor , Arkad Engineering and Construction Co.

Observation is one of the way to resolve majority of issues.  Study symilar incidants is also a method. Proper and timely reporting will help us to find solutions. 

Kaustabh Sarkar SPHRi™
par Kaustabh Sarkar SPHRi™ , Group HR & Business Excellence Head , Mustafa Sultan Enterprises LLC

The best way to solve employee problems is to understand their point of view and align them with organizational objectives and goals. Counsel them. Mentor them make them understand the organization culture and views. Make them understand that they may be able to influence their circle up to a certain point and beyond that accept it and move ahead. This will create a healthy environment. 

Meera  Hussain
par Meera Hussain , Technician cum Quality control assistant

1. Always encourage the team effort (making people analyse and give solution together), so that each and every one in the team will help each other without any concern.

2. Call the employee and enquire about his issue.

3. Give him a confidence that he can overcome it by addressing with a few words if its is his personal problem and he doesn't want to disclose. Possible lend a hand if the issue is with a fellow worker (Make each of them speak directly and solve the conflict then and there).

Utilisateur supprimé
par Utilisateur supprimé

 listening to the employee voice -

we have to identify the true impediment -

we have to bring into he reality - 

very inportant for the employee tell their story about issues and allow them to speak to their minds that can increase the level of their confilict that we have to deal with

REGARDS

Namek Abubaker
par Namek Abubaker , Freelance English-Arabic Translator , Tahfeez co

by sharing only the problems that been solved for the good of the employees, to keep them feeling safe.

 

Kader M Alcodray
par Kader M Alcodray , Business Consultant , Michigan Fuels Inc

Ms. Hassan.  I think its important to first understand what the problem is before you can address it.   Let that person know they are in a safe environment, and that they will not be judged with what is shared with you.

Most things you will find are easily searched for on Google; but first let them know it is a safe and judgement free zone.   Very difficult to do, but once that trust is established, you will be able to begin to help.

If its work related; there are procedures.   If it is personal in nature; then it will be a very delicate process.  The help may not be with you, but with outside assistance.   

Good luck.   Kader.  

More Questions Like This