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What are the strategies can be used to improve customer relationship management?

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Question ajoutée par Lana Oudeh , PR Coordinator , Al Ghanem
Date de publication: 2018/11/06
asra azeem
par asra azeem , Assistant Principal , Cosmic High School

1.Collect and store personal information.

2.Target based resource allocation.

3.Send out regular updates.

4.Ultra quick response to customer complaints

5.Analyzing customer patterns

Utilisateur supprimé
par Utilisateur supprimé

Handle customers with patience and understanding.

Take time to listen to their complaints and needs.

Try to be as fast as possible when handling customers needs.

Exceed the customers expections.

Go an extra mile to put a smile and satisfy a customers, that will make them come back and refer other people to your company.

Cold call clients, that will make them feel special. 

hanyeh bahmanfar
par hanyeh bahmanfar , management information systems executive , my self

1.Establish goals ,first and foremost your CRM strategy should help your company achieve its goals and so naturally,the first step is to identify what those goas are

2.Use your CRM system across all departments

3.Prioritise prospects and customers 

4.Analyse and improve 

5.Make your CRM strategy social 

6.Loyalty,

7.powerfull negotiations

 

Get to know your customers by what they want by

1. collection of there contacts

2. listening to there complains

3. trying to reason on there own views and opinions

4. advertising of products and discount

Loujain saati
par Loujain saati , Coordinator , Sahar

Take time to listen to their complaints and needs

Ultra quick response to customer complaints

exdeed the talker expection is cleaver point

Geeta Dordi
par Geeta Dordi , General Manager , FBP international

Building Clients trust

Be upto speed on Clients Business & industry challenges & updates.

Be able to offer fuitful solutions

Suresh Kumar PC
par Suresh Kumar PC , Territory Manager , Online Distribution Ltd ( Later Westcon ME)

1. Identify the real need of the Cuomers. analysis it throughly and offer the right solutins to their needs. 

mahmoud zaidan
par mahmoud zaidan , senior microbiologist , Jordan university hospital

Customers are the core business, meet expecancy and beyond, introduce new ideas, and creat business opportunity.

Piyush Chauhan
par Piyush Chauhan , Permit Holder , Al Turki Enterprises llc

1 Take time to listen to their complaints and needs.

Prioritise prospects and customers 

 

1-Use CRM systems.

2-Pay attention to customer retention strategies.

3-Assign budget to retain customers.

4-Measure customer value.

5-Attention to customer service

6-Communicate with customers continuously.

7-Interaction on social media.

8-Turn complaints into opportunities.

9-Permanent Customer Program

10-Holding meetings.

 

 

amal salih
par amal salih , General Practitioner , al-ain center

The relationship must be built on

respect

Confidence

  Privacy

Work professionally

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