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Do you think that intranet posts can improve your customer service? how?

Customer Service Customer Facing Intranet Strategy Customer Service Management Customer Care
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Question ajoutée par Lana Oudeh , PR Coordinator , Al Ghanem
Date de publication: 2018/11/26
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Khalid Nahal
par Khalid Nahal , Customer Service Coordinator , Emirates Transport

absolutely i agree with that its a major element

ALLAN KASHORO
par ALLAN KASHORO , Procurement Officer , Dodoma Christian Medical Centre Trust

YES to some extent it does

Joy Oluoma
par Joy Oluoma , Contact Center Executive , God is good logistics

Intranet post can improve customer service cause it brings employees closer to the customer

mouna jabar
par mouna jabar , industrie des accessoires , Bijouterie mouna

Publications have become pioneers in the digital world and through them it is possible to deliver any specific message to the recipient and its results affect the behavior of society and through it you learn the reactions of those involved in the communication pages

Surendra Khatri
par Surendra Khatri , Banker , Nabil bank limited

Definitely! In todays world nobody has time to visit office physically. People prefers to scroll/serf the Internet and get news.

Ahmed Al Daniel
par Ahmed Al Daniel , Assistant Manager , Tripura Gramin Bank

Yes because-

1. intranet can act as a customer database with information in it to keep track of upcoming customer milestones.

2. allows front-line employees to quickly look up and reference anything product related if a customer asks a question.

3. customer-facing employees can record customer feedback anywhere on your intranet. This will bring all ideas to one spot where employees can address and discuss them.

Ayasha Shaikh
par Ayasha Shaikh , Cook , Arabi house

Yes internet post can improve your business or customer service

HADEEL NASSER TAWFIQ MUSTAFA
par HADEEL NASSER TAWFIQ MUSTAFA , Interior Architect , TOHFA ENGINEERING CONSULTANT

sure if you have a good quality designes wich can get more impressions and likes 

Mohamed Madani Babikir Adam
par Mohamed Madani Babikir Adam , Front Desk Receptionist , AL-LYWAN AL-DIMASHQI

IT COULD BE HELPFUL TO UNDERSTAND WHAT THEY WHANT

fridah makena
par fridah makena , Front Desk Receptionist , Peak hotel

YES

;It is simple and transparent for communicating with the customers.

;It is cost effective way to respond to costumer queries and concerns.

;provides direct access to targeted market of customers.

Abubakarr Massaquoi
par Abubakarr Massaquoi , Private Banker , Sierra Leone commercial Bank

Because it will help me to understand and know so many things

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