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Tell Me 7 Reason To Solve Problem With Customer in your Work?

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Question ajoutée par Hassan Hanafy Mahmoud Abdallah , Risk Officer , Qnb Alahli
Date de publication: 2018/12/22
AHMED SALAMA
par AHMED SALAMA , CALL CENTER , go-partners--vodafone--mobaily

First: Understand the type of problem with the client and stand on certain points II. Absorb the anger of the client in any way possible. Third_Aknaa Omayel that there is no problem and the subject is easy and sincere IV_Hindal client and his satisfaction and convince him of the product or something I am busy and not to go somewhere else and that what happened can be modified Fifth win confidence in the customer and our institution is not It is easy to have any kind of problems VI_ compensate the client in any way for what happened to his problems 7 - The sense of work that he was already satisfied and convince him to come again and that what happened can not be repeated

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