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You should never ignore the importance of customer satisfaction.There are dozens of factors contributing to the success (or failure) of a business, customer satisfaction is one of them. It’s important to track this factor and work on improving it in order to make your customers more loyal and eventually turn them into brand ambassadors. If you don’t care about customers’ satisfaction, don’t expect them to care about your services or products. Sad, but true. The sooner you face it, the better you’ll perform.High-standard customer service can win your clients’ hearts and make you recognizable within your target group. Nowadays when social media play such an important role in making decisions it’s crucial to keep an eye on a quality of customer service you provide. Not convinced yet? What if we provide you with 5 more solid reasons why customer satisfaction is not only important but also beneficial for your brand?
Yes Mobile Marketing improves statisfaction as Its usage is more and more now you can buy things by using different applications and you can constantly in touch with the seller regarding your transaction. however, trust dificiency has always been remain while making deals on Mobiles as Physical gurantee is not sure of the product. it might be fake or some times real. however, marketing has enhanced in the advancement in the mobile phone to smart phone.
There are more than 79.8% mobile users and increasing year on year and currently more than 5Bn user mobile users. Marketing through mobile platform will have a traction rate of more than 65% from the geo location preset for the advert. Moreover advertising through mobile platform can be measured in terms of the campaign and the advertisement techniques used with all the user interactions to develop the advert.
Mobile advertisement increases satisfaction to the user and the advertiser as the users tend to click engaging advertisements which shows on the go and also it an be targeted to remarketing. Advertiser gets more benefit by user acquisition.
Yes, it plays a vital role to improve the communication barrels and leave the good impact on the client. It also helps to clear the doubt of the customer and helps to understand the need of the client, which eventually leads to close the deal and built a strong & healthy trust & relation between the client & organisation.
Yes, providing integrated channels for your consumer is one of the most essential factors for a business to help ensure cutsomer satisfaction. This is one of the ways to show the customer that your business is focused on implementing customer-centric stategies.
It is a best medium for marketing in terms of low cost , reach and response in terms of two way communication
Mobile marketing enables penetrate deeply and widely into the market, thus would results in more revenue generation.
I don't think so. It is more of a commodity marketing. Ther is no intelligence required. Just participating in the Price War..that's all
Definitely Mobile is thirst of today's Era because without cell phones you may can't reach up to your worthy client, can't reach up to his level of expectations until you are not in contact with him through a courtesy call or a single text message, and definitely its all is possible if a Marketer has a cell phone. so for successful marketing stay touch with a client is much necessary.
Yes, for sure mobile marketing improves satisfaction.
its easier to reach customers and vice versa.
Also you can add a serivce as an added value to your marketing methods which is rapid responses to your customer's inquiries, sggestions, and complaints.
this is most important to improve you services and preventing problem recurrence
