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With respects to the cost of quality, which of the following individuals was responsible for developing the "zero-defects" approach?

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Question ajoutée par Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.
Date de publication: 2019/02/14
Isaac  AYUBA
par Isaac AYUBA , Business Developer , Maxfront Technology Limited

Philip Crosby in his book “Absolutes of Quality Management” there he coined the terminology cost of quality

Muhammad Farooq
par Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.

B. Crosby -----------------

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