How do you deal with unsolvable problems in your work?

Identify the problem and make a plan to resolve it.

1- Identify the problem

2- Get the related expert to the problem

3- Brainstorming for solutions

4- Rate the solutions

then start with the top solution, try it, implement then evaluate it.

we are working to solve problems

Tip #1: Admit that your negative prediction might be wrong.You might not even bother trying the two-question strategy because you’re convinced it won’t work for your particular situation. Trust me, I understand. Even though this strategy had worked for me many times in the past—even though I teach it, and I’ve seen it work for dozens of other people—I was sure that my down-time problem couldn’t be solved. Fortunately, all I had to do was muster up a faint hope that I might find a solution, and the awareness that it was tough to do that alone. Which brings me to the second tip.

Tip #2: Ask for help.When you’re having a hard time thinking through your problem on your own, get someone else to coach you. Have them ask you the two questions, as many times as necessary, and help you refocus if you get off-track. I was lucky to have a great coach available right in my office: Ben Benjamin (co-author, co-trainer, and supremely level-headed person).

Tip #3: Tackle one issue at a time.Do you ever find that as you’re trying to solve one problem, your mind keeps wandering to another related problem that’s bothering you? For me, that problem is sleep. In addition to wanting time to myself, I also long for more restful nights. It’s difficult for me to talk about anything else that I want without relating it to the sleep issue. (For instance, “Maybe I should be using any alone time just to sleep more.” “Maybe I won’t feel such a need to relax once I’m sleeping better.” And so on.) Your coach can help you, as mine did, to stay focused on just one topic.

Tip #4: Focus on yourself, not on other people.To come up with practical solutions, it’s important to think about what you want for yourself, rather than what you want from someone else. That hasn’t been a problem for me in thinking about down-time, but it does come up with the sleep issue. In considering what I want, my first thought is always “I want them to start sleeping through the night.” As anyone with children knows, hoping for spontaneous positive change from a baby is a recipe for disappointment. I have a much better chance of success when I think instead, “I want six hours of uninterrupted sleep.”

Tip #5: Come up with the answers yourself.Ask your coach to avoid the temptation to give you advice. Not only is it much more empowering for you to come up with a solution yourself; you’re the only one who really knows what type of solution will work for you. For example, Ben would never have thought up the solution that ultimately worked for me.

What was my solution? How did I manage to arrange that elusive private time I so desired? As I kept answering those two questions (we did three rounds), I realized that what I really wanted was time at a relaxing location doing something engaging that I enjoy. Like writing. Which is part of my job. So I can get exactly what I want just by doing what I get paid to do, somewhere else. You might notice that next week’s blog seems a little more energized; I plan to write it at a café, caffeinated beverage in hand. (Oh, and I may also be better rested. I’m solving my sleep problem by going to bed an hour earlier.)

Now it’s your turn. Go ahead and try this strategy for your own problem. If it doesn’t work for you, let us know. Often just a little bit of coaching does the trick. If it does work, spread the word! Share the two-question solution with anyone you know who could use fewer unsolvable problems in their life.

Reference

http://www.conversationtransformation.com/blog/solving-an-unsolvable-problem/#.UmDjsfJVU_Y

Some companies really have efficeint approach regarding this, like my company's policy is to "Resolve the problem as it arise" but they certainly are not following the quote...:) So we try to find short time solutions which i think is not a good approach but it is what it is. 

I will try to change my attitude, my  thinking ..try to use other tools , else I will ask professinals to solve the problem ..

see windows  log , and determine the behavior of this problem what makes it happen , and when ,  make internet search to see if there is one happened with him the same problem , if the problem is not normal i will try "workaround" solution if critical i will get an expert for it

-Thinking out of box.

- Mind storm strategy.

-Matching suggested soluations with pratical reality

Firstly, nothing is impossible to the willing heart

secondly, getting consultation of experts is a good reaction

finally, collect all ur. power represented in your team & resources2 tackle that issue with the best results

There is always a solution or option to any problems.   Consult with your team members.   A collective effort is always the best option rather than trying to solve everything on your own.   After identifying the issue, investigate and  find out  what is the source of the issue then tackle the source,   If the source cannot be immediately identify,  isolate the diiferent areas which were affected  until you find out the source then consult and brainstorm  with your team.

I don't see that there are unsolvable problems, but any problem resolution incures cost. If I can't bare the cost, I will change my approach to bypass that hurdle.