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At this point, you need to shift focus from Sales & Marketing, to asking:
What can I do, as an institute, for (a) my family of employees & (b) my community??
You do what you can for both & hope, when this all done, your employees will come out of it more loyal than ever & you will have a community that -as a business, you can relay on for the years to come.
In business terms: forget about Sales & Marketing for now, focus instead on PR!
As corona pendamic is global issue , will take long time to change people physicology. Hotel managment should ensure enough safety measures at hotel rooms for long lasting consumer's satisfaction. New techniques of customer satisfaction should be applied to build more customer's trust. Moreover, lowering prices strategies will help to boost up the revenue within available resources.
Post COVID anxiety will still linger on the safety of hotel rooms, hotel management should let the public know the measure they've put in place to make hotel rooms safe. Hotel management should send out campaigns targetted at winning the confidence of public including discounts
Definitely. After the COVID pandemic, it is hightime for Sales & Marketing to recover by offering new initiatives, introduce new approach, tap new market and evolve accordingly to the needs of the constantly changing business.