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Carlos Reinosa , Wastewater treatment plant operator , Aguas Andinas (Veolia partner)
Dealing with a problem at work is part of the human condition and must be carried out jointly, but when it becomes conflictive, it becomes a greater effort to deal with the daily tasks. The first thing to prioritize should be work well-being, since more time is spent in the work area than sleeping, which creates an extra burden for everyone. Respect must take precedence over any other virtue, making a timely intervention depends on you even if you are not in charge, because duty at work is involved. And finally, the work culture must prevail regarding the need to overcome any conflict by calling the need to fulfill the goals as a team and give credit to all for the work done, creating a bond of unity in the team that makes them participants in good job performance
It shall be in the utmost level of mutual respect, provided that action is taken in the required and correct manner without offense and without fanaticism of personal opinion.