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You need to follow the following3 steps for any problem solving -
1. Correction - Eliminating the identified defect
2. Corrective action - Action for Preventing re-currence of same defect
3. Preventive action - Action for preventing the occurence of the defects (This will be result of any issue in one part, extended to many part or may be the result of potential failure analysis, etc)
A preventive action is what you do to prevent something from happening.
A corrective action is what you do to correct something which happend and you see that it needs to be corrected.
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