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No, i will not because they are actully part of my team and they will be biased surely.
In the Process approach - Every individual to whom you supply inputs is your customer!
Staff is your customer for recieving inputs, guidelines on any project, without this they may not be able do their job!!
SIPOC model exactly defines this....
I agree with Mr Ahamed
In principle I am agree with Ahmed Shreef. The5 essentials of successful customer service are also true for your staff output or performance:
No, I believe that staff is a team.. and by definitiion, a team is a group of people that works towards a common purpose... to serve our customers is the best way possible.
No, my staff are part of a team - everyone else we deal with is our customer
I see that as a manger I am my staff's customer and not vice versa. My staff could be regarded as my suppliers in this context.