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Six Sigma (6σ) is a set of techniques and tools for process improvement. It was introduced by American engineer Bill Smith while working at Motorola in. A six sigma process is one in which.6% of all opportunities to produce some feature of a part are statistically expected to be free of defects.That is the definition...Does anybody know of a Six Sigma process that works like a dream with, no technology, no records, no invoices, no signing papers, no proof of any paperwork log trail?A question for all IT gurus, IT Specialists, Programmers, Computer Science and many more...and please don't cheat and google.