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How can Customer Care Officer have a better performance in Customer Services?

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Question ajoutée par Sajid Hussain shah , Business Manager , AlFalah Business Group (Electronics & Home Appliances)
Date de publication: 2013/11/06
Zafar Iqbal
par Zafar Iqbal , Teacher (Pak Studies) Subject Specialist , Home Tutor

By handling the customer professionally.

Malik Khalid Mahmood
par Malik Khalid Mahmood , Regional Finance Manager , Leosons International FZ LLC

 

1- Be Polite with customers

2- Answer all the questions

3- Smile whole the meeting and show respect

4- Address the problem immediately

 

Hiba Fahour Bazzi
par Hiba Fahour Bazzi , Enterprise Sales Manager , Doh

To increase performance as a CC, one should should always educate themselves on the product and the new technologies that come with it, try to make a better comparison and better reason for choosing his product instead of another and, solve client's problems and issues efficiently and anf finally keep a close follow up on the matters with clients.

Wayne Greiner (MBIFM)
par Wayne Greiner (MBIFM) , Engineering/ Facilities Manager. , Hertfordshire Constabulary

By getting a feel for your clients and their individual service requirements.

Md Umar Khalid Khan Khan
par Md Umar Khalid Khan Khan , project manager , Skytouch housing & development private limited

Best cc is one who has good knowledge about the product knows all the parameters laid by the company an is courteous to the customer.since they are face of company during interaction.

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