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What are the different types of open ended and closed ended questions used and which of them are most commonly used? • Closed ended questions. • Dichotomous • Multiple choice • Likert Scale • Semantic differential • Open ended questions • Completely unstructured • Word association • Sentence completion • Story completion • Picture • Thematic Apperception test
Open ended and multiple questions.
Either type of question (open-ended,close-ended) can be used in a wide variety of scenarios. However, if you're looking for a guide to liken these types of questions to, you can think of close-ended questions as multiple choice questions on a school exam and open-ended questions as short responses and essay questions on an exam.
Open-ended questions require a response with more depth and a lengthier response. Open-ended questions are also helpful in finding out more about a person or a situation, whether it's during an interview, at a party, or when getting to know a new friend.
Close-ended questions can be answered in only one word or very short phrase. Close-ended questions can also be used in the situations mentioned above, although they have the potential to end the conversation.
Here are examples of close-ended questions in these types of situations:
Now, here's some examples of these close-ended questions turned into open-ended questions - to keep the conversation going:
Mostly Open ended and Multiple choice questions are used
feedback
Customer Survey is done with certain objective. We are in need of information from customer for various purpose and best way to extract those information is Questionaire. Questionaire helps us in getting answers with structured format that can be easy to process for analysis.
Open ended and Multiple Questions are mostly and widely used in Research Questionaire.
Hi Sir
In most cases open ended and multiple choice questions would do. But when the answer would affect the self respect of the customer , when an honest answer may not be forthcoming ( for example – If I am asked do I use branded products my answer would be yes but actually I may not be able to afford the brand and may go for an unbranded product. ) In these circumstances I think