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What's beyond the Initial Sale It's crucial for sales professionals to understand that closing a deal is just the starting point.
Problem Solving,
Effective problem solving involves identifying the root cause of a customer's problem and coming up with effective solutions. It's about thinking critically and creatively to effectively address customer challenges. readiness to learn,
A willingness to learn is crucial in an ever-evolving field like customer service. It involves openness to new information, skills and technologies that can enhance service delivery.
[1] Not to take it personal, nor not to fill in pre- judging scenario. [2] Know well what is the customer wants; sometimes read in between what is hidden and what is said. Its a bit hard, but it successfuly works most of the time.
effective communication and frequently upgrading of system on which customer needs to view
