"listening is more important then speaking to understand and fulfill the requirement".is it?

yes it is

To have an effective communication one must have patience and able to listen and without it we won't be able to reach a solution. We being in HR most of the time listen to various issues and problems, much of the time have been invested in interviewing and discussion. So we could say that listening is equally importance to speaking and other form of communication.

listening is an art,a skill,and power .

listening is extremely important

listening and hearing are two different things.

be a listener

Listening to the customer is very important for any customer. If he is an angry customer, then he wants someone to listen him carefully and understand his situation. Let him say whatever he wants to say and keep acknowledging him in between, so that he can feel that you are listening to him. Once he's had time to explain why he's upset, repeat his concerns so you're sure that you're addressing the right issue.Be empathic. Ask questions in a caring and concerned manner. Put yourself in their shoes. Apologize without blaming. Provise with the satisfactory solution and if you are unable to provide with the solution, Solve the problem, or find someone who can solve it— quickly! Once you've both agreed on a solution, you need to take action immediately. Explain every step that you're going to take to fix the problem to your client. This will definitely lead to the good customer services.

Speaking all the time makes people talktive n thats not good....Being a good lister can focus on major point to get goal..to fulfill requirement one should understand the matter n to understand one should isten properly than talking... n addition, I think listening can help you build confidence. You listen to get information, facts and ideas. Knowing the information and being able to repeat it or pass it to someone else is having that confidence to communicate to others. N communicating in a good matter through proper listening to senior can enhance targated goal....